What does a vending machine error code mean?

Vending machine error codes indicate specific malfunctions detected by the machine's control system. Each code corresponds to a particular issue such as jammed products, sensor failures, or payment system errors.

Can I fix vending machine errors myself?

Many common vending machine errors like product jams and sensor issues can be resolved by following the troubleshooting steps on this site. However, repairs involving refrigeration systems or 115V electrical components should be handled by qualified technicians.

How much does downtime cost for a vending machine?

Vending machine downtime costs vary by location and machine type, but a typical snack/beverage combo machine can lose $5-15 per hour in sales. For high-traffic locations, losses can exceed $25 per hour.

What Does 167 Mean?

Reviewed by vending machine technicians · Last updated July 13, 2026

Quick Answer

167 = Change Tube Empty — the coin payout tube for one or more denominations is empty, preventing the machine from making correct change for cash transactions
Severity: Info · System: BevMax Glass-Front Vending Machine

INFO — No Immediate Action

Change Tube Empty — the coin payout tube for one or more denominations is empty, preventing the machine from making correct change for cash transactions

Equipment: Crane BevMax Glass-Front Vending Machine

Step-by-Step Troubleshooting

Open the coin mechanism and fill the empty payout tube(s) with the correct denomination coins to the fill line
Run a coin tube level test from the service mode — this recalibrates the coin counting sensors
Check for coin jam in the payout path — a stuck coin prevents tube refill from reaching the sensor
Verify the coin sorting mechanism is routing coins to the correct tubes — misrouted coins fill the wrong tube

About This Data

Error code definitions and troubleshooting steps compiled from Crane service manuals, field technician reports, and equipment documentation. This is an independent reference — not affiliated with or endorsed by Crane. Brand names are trademarks of their respective owners and used for identification only.

Published: 2026-07-13 · Always consult your equipment's official service manual and a qualified technician before performing repairs involving electrical or refrigeration systems.

⚠️ Safety: Vending machines operate on 115V AC and may contain pressurized refrigerant. Disconnect power before servicing. If unsure, contact a qualified technician.

Frequently Asked Questions

How serious is Crane error 167?

Severity: GREEN. Change Tube Empty — the coin payout tube for one or more denominations is empty, preventing the machine from making correct change for cash transactions. This is an informational alert — the machine continues normal operation but may display 'Exact Change Only'.

Can I fix Crane error 167 myself?

Yes — this is one of the simplest vending errors to fix. Open the coin mechanism and fill the empty payout tubes with the correct coins. No tools or technical knowledge required.

What parts do I need for Crane error 167?

No parts needed — just fill the empty coin tube(s) with the correct denomination coins. If tubes repeatedly empty, the coin sorting mechanism may need adjustment.